top of page

Sales Associate | Customer Service | Sumi Lash  | West Covina, CA

Retail Sales Associate / Customer Service Representative Responsibilities

  • Promoting and selling Sumi Lash packages and retail products to guests

  • Assists Studio Manager with retaining current members

  • Consistently creates a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs

  • Answers phone calls, book appointments, and enthusiastically greeting guests

  • Assist in administrative tasks including filing and data entry of guests records and surveys

  • Prepare guest records for treatments

  • Maintains cleaning, organizing, and maintenance of lobby and studio public areas

  • Maintains quality service by enforcing organization standards

 Retail Sales Associate / Customer Service Representative Qualifications:

  • Customer service oriented

  • Results oriented, metrics driven

  • Sales experience preferred

  • Basic computer skills

  • Ability to multitask

  • Must be outgoing, positive, cheerful, engaging, energetic, and resourceful

  • Strong verbal and written communications skills

  • Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers

  • Must be an excellent organizer and problem solver with strong project management skills

  • Must be able to work flexible days and hours; including weekends, and holidays

  • Millennium Salon Software experience a plus

Lash Technician - Esthetician| Sumi  Lash | Glendale|Artesia|San Gabriel,CA

Eyelash Technician / Lash Technician Principle Responsibilities:

  • Designs specific eyelash treatments based on our 4 unique styles and the guest’s individual needs

  • Performs professional eyelash extension sessions

  • Upholds the standards of sanitation and sterilization as directed by state law and the studio’s policies and procedures

  • Understands, promotes, and sells Sumi Lash service offerings, including choice upgrades

  • Understands and promotes exclusive retail products for guest’s at-home usage and aftercare.

  • Creates excellent experience for guests with a charismatic, friendly, and helpful attitude

  • Provides frequency recommendations and education to guests on proper lash aftercare

  • Generates new clientele through the Sumi Lash referral program

  • Open to ongoing coaching, and learning by attending and participating in required education and training classes with Regional Lash Trainer

  • Committed to consistently improving skills through professional development program


Here’s what we’re looking for in:

  • A licensed professional in esthetics / aesthetics, or cosmetology

  • Willingness to learn new lash and eye area techniques

  • A positive, friendly, upbeat and personable demeanor and attitude

  • A customer service-oriented individual who can communicate effectively with clients, studio management and coworkers

  • A professional appearance at all times

  • Thrives in a fun, team-oriented environment

Let’s Work Together

Get in touch so we can start working together.

Thanks for submitting!

bottom of page